Frequently Asked Questions
User Registration & FAQs
What’s the point of using the RideandRest platform then?
We aim to put you in touch with an accommodation provider who can give you another layer of security during your overnight stay. As you are no doubt aware the more layers of security you use the harder it is for the criminal to steal. However, if they want it, they will steal it, thus we disclaim any responsibility.
If we have to cancel/no show?
Then please contact the Provider directly as we take no further part after you have initially been forwarded to the providers site.
If we can’t find the premises?
Then please contact the Provider directly as we take no further part after you have initially been forwarded to the providers site.
If we dislike the security/premises?
Then please speak to the Provider directly, you will of course have your chance to give the provider feedback and reviews, this can sometimes be used to resolve any issues. If, however you have concerns, complaints or disputes with a provider and their descriptions then please contact us and we will try to mediate between both parties.