Frequently Asked Questions
User Registration & FAQs
Do we pay for subscribing?
No, Nothing, Nada, Zilch!
Do we have to register?
Yes, we ask you for some basic information that we will keep, please see our privacy and cookie statements. These details are kept allowing you a better experience using our platform.
Is it free for us to register
Yes, registering and creating a User account is free for you our Riders.
Will my information be stored?
Yes, as explained in our T&C’s, Cookie and Privacy Policies we keep your details solely to help us create a positive experience for you. Please read them again if you are unsure.
Will my information be used for advertising or marketing purposes?
Yes, from time to time we might contact you to discuss your experiences and perhaps link you in to any offers we might have.
Why RideandRest?
We aim to be the biggest directory of secure and friendly accommodation providers for #riders & #bikers within Europe. We research and vet our providers before they are allowed to list on our site. Two wheels either pedal powered, or motor powered are our passion! We are experienced tourers and think we know what you, like-minded enthusiasts want?
How do you vet your Suppliers?
Ultimately, we aspire to visit each supplier personally to corroborate their descriptions and claims. At this stage though this is not feasible, so we use digital research tools and we rely on you our riders for fair and accurate reviews during your stay. If we receive complaints against a Provider, then we will ask them to review their description and amend it.
Can I filter my searches?
Yes, please select which filters you prefer, or go to view on map to see where our Suppliers are.
Will we get the chance to review the Supplier?
Yes, of course, it helps us vet our Suppliers.
If our machine gets stolen are your liable/responsible?
As laid out in our Terms and Conditions we disclaim any responsibility or liability to any theft of personal property, bicycle theft, motorcycle theft, and/or loss, damage or vandalism to the above.